Privacy policy


Introduction

Welcome to Kitchen Hopping ("Kitchen Hopping," "we," "us," or "our"). Protecting your privacy is paramount to us. This Privacy Policy ("Policy") elucidates how we collect, utilize, and share your personal information when you engage with our mobile application, website, and other online products and services (collectively, the "Service"). Your utilization of the Service indicates your consent to the collection, use, and sharing of your personal information as delineated in this Policy.

Information Collection and Use

We collect information from you in various ways when you use our Service.

Information You Provide Directly

We collect information directly from you when you:

  • Create an account: This may include your name, email address, phone number, and postal address.
  • Place an order: This may include your payment information, such as credit card or bank account details.
  • Communicate with us: This may include any additional information you provide during correspondence.
  • Provide Location Information: We collect and use any location information you provide to facilitate the use of our Service.

For restaurants, this may further entail pertinent business registration information and certifications.

Information We Collect Automatically

  • Device Information: We may collect information about the device you use to access the Service, including the hardware model, operating system, and version.
  • Usage Information: We may collect information about your interactions with the Service, such as the pages or content you view, your searches, and other actions on the Service.
  • Location Information: Upon your consent and if location services are enabled on your device, we may collect location-based information, including your device’s GPS coordinates. This information aids us in enhancing the Service, including presenting pertinent details about nearby home cooks, calculating delivery times, and facilitating navigation.

Payment Information

Third-party payment processors are employed to process payment information, such as credit card or bank account details, furnished by you during order placement or wallet fund addition. Your payment information is not stored on our servers.

Information Disclosure

We may disclose your personal information to third parties as follows:

  • Service Providers: With third-party service providers rendering services on our behalf, such as payment processing, delivery, and marketing.
  • Business Partners: With third-party partners collaborating with us on co-branded services or joint marketing endeavors.
  • Advertising Partners: With third-party advertising partners for the display of targeted ads.
  • Legal Requirements: In response to information requests, if we believe disclosure aligns with applicable laws, regulations, legal processes, or governmental requests, or as mandated by any applicable laws, rules, or regulations.
  • Protection of Rights: If we deem your actions incongruous with our user agreements or policies, or to safeguard the rights, property, and safety of Kitchen Hopping or others.
  • Business Transfers: In connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.

Data Retention

We will retain your personal information for the duration of your active account or as necessitated to furnish services. Additionally, we will retain and utilize your information as requisite to adhere to legal obligations, resolve disputes, and enforce agreements.

Security

While we implement reasonable measures to safeguard the security of your personal information, complete security of data transmission or storage cannot be guaranteed electronically. Consequently, we cannot warrant complete security against unauthorized access, use, or disclosure of your personal information.

Third-Party Services

The Service may comprise links to third-party services not operated by us. We disclaim responsibility for the privacy practices of these third-party services. We urge you to exercise caution when exiting the Service and to peruse the privacy policy of each third-party service independently.

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. Should we become cognizant of personal information collection from an individual under 18, we will expeditiously undertake measures to delete such information from our records. Individuals under 18 may only utilize the Service with parental or guardian involvement.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically. In the event of material changes, we will notify you via notice on the Service prior to the effective change. We encourage periodic review of this Privacy Policy to remain apprised of how we safeguard the personal information we collect. Your continued utilization of the Service post amendments to this Privacy Policy denotes acceptance of said changes.

Acceptance of the Privacy Policy

Your utilization of the Service signifies acceptance of this Privacy Policy. Should you dissent with this Privacy Policy, refrain from utilizing the Service. Continued utilization of the Service post amendments to this Privacy Policy will be construed as acceptance of said changes.

Governing Law

This Privacy Policy is governed by the laws of the State of California and the United States, irrespective of its conflicts of law provisions. This Privacy Policy constitutes the entirety of the agreement between you and Kitchen Hopping concerning the Service, supplanting all antecedent or contemporaneous communications and proposals, oral or written, between you and Kitchen Hopping.

Contact Us

For queries or concerns regarding this Privacy Policy or our data collection, utilization, and sharing practices, please contact us at support@kitchenhopping.com.